Do you only ship within the United States?
Yes. At this time, we only ship within the good old USA.
Do you ship to PO boxes?
Sorry. We can’t deliver fresh flowers to a P.O. Box.
Do you ship to FPO and APO boxes?
Unfortunately, we do not.
Why does my order include sales tax?
Our products may be subject to sales tax based on the state to which the order will be shipped. Tax is calculated on the total selling price of each individual taxable product.
Additionally, shipping charges may be subject to sales tax in accordance with state tax laws. The amount of tax charged on your order will depend upon many factors, including the type of product(s) purchased and destination of the shipment.
Please note: Because factors can change between the time your order is placed and the time your credit card is charged, the final sales tax amount may differ from the original estimate.
Why hasn't my order shipped yet?
We work around the clock 7 days a week to get you the freshest product possible. However, our carriers only deliver Monday through Friday.
Holidays and inclement weather can cause shipping times to vary. Be on the lookout for a shipping confirmation email, which will provide a tracking number.
You can track your order for the most up to date location information on your package.
How do I track my order?
Check your email for your shipping confirmation, which will provide you with a tracking number. You can also track your order anytime by visiting "Track My Order" and entering or clicking your order details.
Why can't I track my order?
If you have trouble tracking your order, please note the following:
It can take up to 24 hours before tracking information is available.
If you can't locate your order number, refer to your shipping confirmation email.
Tracking is only available for packages shipped within the past 90 days.
Why can't I select a shipping method at checkout?
We make it simple for you. We automatically calculate the fastest shipping method possible for UPS to deliver your order based on the origin of the product and the day you need your product.
Shipping is included in the price for all the products you purchase from FlowerFarm.
What are the shipping options?
We want to get your products to you in the quickest way possible! We automatically calculate the fastest shipping method possible for UPS to deliver your order based on the origin of the product, the delivery zip code and the day you need your product.
Shipping is always included in the price for all the products you purchase from FlowerFarm.
How much does it cost to ship my order?
Shipping is always included in the price for all the products you purchase from FlowerFarm. And, there is no extra fees for shipping to Alaska or Hawaii.